Privacy Policy

SwipeSights ("we," "us," or "our") operates the SwipeSights website and mobile apps (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using SwipeSights, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information You Provide

• Account information: Email address, display name, and avatar when you create an account or sign in via Google OAuth.
• Trip data: Destinations, travel dates, starting points, attraction votes, and itinerary preferences you create within the app.
• Contact form submissions: Name, email, and message content if you contact us through the support form.
• Bug reports and feedback: When you tap “Report a Bug” in Settings and submit a report, we receive the message you wrote, your account email, any optional contact email you provide, the category and area you selected, and diagnostic information attached to that report (your device model identifier such as “iPhone15,3”, operating system version, app version and build number, the page you were on, and your browser user agent). This diagnostic information is only sent when you explicitly submit a report, and it does not include advertising identifiers, precise location, contacts, or photos.

1.2 Information Collected Automatically

• Device information: Notification tokens (only if you opt in), browser type, and device type for responsive display.
• Usage data: Pages visited and features used to improve the Service. We do not use third-party analytics trackers on our website. Our iOS app uses Meta's SDK for advertising measurement with your consent, as described in Section 5.

1.3 Payment Information

All payment processing is handled by a third-party payment provider that acts as the Merchant of Record for all transactions. We never receive, store, or have access to your credit card number, bank account details, or other financial payment instruments. Please refer to that provider's privacy policy for details on how they handle payment data.

2. How We Use Your Information

• To provide, maintain, and improve the SwipeSights trip planning service.
• To generate personalized itineraries based on your group's votes and preferences.
• To send push notifications about trip updates, voting progress, and trip reminders (only if you opt in).
• To process premium credit purchases and manage your account status.
• To suggest nearby restaurants and attractions during itinerary generation.
• To respond to your support requests and communications.
• To detect and prevent fraud, abuse, or violations of our Terms of Service.

3. Third-Party Services

We integrate with the following third-party services to power SwipeSights:

• Cloud hosting & authentication: Your account and trip data are stored securely with a third-party cloud hosting and authentication provider.
• Places & maps data: To fetch attraction information, photos, ratings, opening hours, and nearby restaurants, search queries and geographic coordinates are sent to a third-party places and maps provider.
• Payment processing: Premium purchases are handled by a third-party payment processor that acts as the Merchant of Record and manages all billing, taxes, and payment security.
• AI service provider: To estimate realistic visit durations for attractions. No personal data is sent, only attraction names and location types.
• Routing provider: For walking distance calculations between attractions. Only geographic coordinates are sent, no personal data.
• Weather provider: For weather forecast data displayed on itineraries. Only geographic coordinates and dates are sent.
• Booking & experiences: To provide ticket and experience booking links for attractions in your itinerary. When you click a booking link, you are redirected to the provider's website. No personal data is shared with these providers by SwipeSights.
• Advertising measurement (iOS app only): Our iOS app includes Meta's (Facebook) SDK to measure how well our app-install ads perform. With your consent through Apple's App Tracking Transparency prompt, your device advertising identifier (IDFA) and basic app events (such as installs and sign-ups) are shared with Meta for attribution. This does not apply to our website. See Section 5 for details and how to opt out.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in these limited circumstances:

• With your trip group: Trip members can see shared trip data (destination, dates, votes, itinerary). They cannot see your email, account details, or data from other trips.
• With service providers: As described in Section 3, to provide core functionality. These providers process data only as necessary to deliver their services.
• Legal requirements: If required by law, court order, or governmental request, or to protect the rights, safety, or property of SwipeSights or its users.

5. Affiliate Links and Advertising

SwipeSights may display links to third-party services such as attraction tickets and food tours and experiences. These are affiliate links - if you click through and make a purchase, we may earn a small commission at no extra cost to you.

Restaurant suggestions shown in your itinerary are based on third-party places data and ratings. These are not paid placements. We do not accept payment from restaurants or attractions for their inclusion in itineraries.

Advertising measurement (iOS app only)

This section applies only to our native iOS app, not to our website. To understand how well our advertising performs so we can reach the right travelers and keep the app free, our iOS app includes Meta's (Facebook) software development kit. With your permission, it collects your device advertising identifier (IDFA) and reports basic app events, such as installs and sign-ups, to Meta so we can attribute app installs to the ads that led to them. This linking of your device identifier with Meta's data for advertising measurement is considered “tracking” under Apple's guidelines.

When you first open the iOS app, iOS shows Apple's App Tracking Transparency prompt asking whether you allow tracking. If you decline, we do not use your advertising identifier and the app works exactly the same. You can change your choice at any time in iOS Settings > Privacy & Security > Tracking. We also use Apple's SKAdNetwork, which measures ad campaigns in aggregate without identifying you.

Our website does not use advertising identifiers, advertising SDKs, or cross-app tracking.

6. Data Storage and Security

Your data is stored securely and access is restricted so that only you and your trip group members can view your trip data. All data transmission is encrypted.

While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using commercially reasonable measures.

7. Data Retention

We retain your account data and trip information for as long as your account is active. If you delete your account, all personal data and associated trip data are permanently removed from our servers within 30 days. Aggregated, anonymized data that cannot identify you may be retained for analytics purposes.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data (available via Settings > Delete Account).
• Portability: Request your data in a portable format.
• Opt-out: Disable push notifications at any time from Settings.

To exercise any of these rights, contact us at support@swipesights.com. We will respond within 30 days.

9. Cookies and Local Storage

SwipeSights uses essential cookies and browser local storage solely for authentication (keeping you logged in) and storing your preferences (such as theme settings). On our website, we do not use tracking cookies, third-party advertising cookies, or cross-site tracking technologies. Advertising measurement in our iOS app is described in Section 5.

10. Children's Privacy

SwipeSights is not intended for children under the age of 13 (or the minimum age required by applicable law in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your data may be processed and stored in countries other than your own. Our third-party service providers may transfer data internationally. By using SwipeSights, you consent to these transfers. We ensure that all transfers comply with applicable data protection regulations.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where required, notify you via email or a prominent notice within the Service. Your continued use of SwipeSights after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: support@swipesights.com
• Contact form: swipesights.com/contact